The day SongRender launched, there was a bug that prevented files from uploading. I found out when my first paying customer’s videos failed to render. Since the files had never left his computer, there was no way for me to fix it for him. I had to ask him to email the files to me so I could manually render his videos. (He was very gracious).
Another time, I messed up the Netlify configuration for serving the website, so visitors were greeted by a
blank white trendy minimalist page. To make matters worse, I had also misconfigured the uptime checker. It took a full day for me to realize the site was down.